I have experience in customer support, content moderation, and AI-related operations in fast-paced environments. I handled high-volume customer inquiries at Shopee and worked on TikTok moderation projects involving content review, accuracy, and policy compliance. My strengths include communication, problem-solving, adaptability, and attention to detail. I am comfortable using CRM tools, Google Workspace, spreadsheets, and AI tools like ChatGPT to improve productivity and workflow efficiency. I prefer clear, professional communication and work well both independently and within teams. I am reliable, quick to learn, and experienced in KPI-driven environments.